We’ve seen incredible changes in consumer behaviour over the last 20 years, and a lot of this is thanks to new technologies that change the way we shop.
Oliver Bäte, Chairman of the Board of Management, Allianz SE discusses why business models need to become more customer-centric like iTunes and UBER.
If you're interested in finding out more about the future of payment systems, get your pass for FinTech 2017 @ CeBIT Australia.
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